Rental Terms & Conditions

 

Shipping/Delivery/Pick-up:

Rental equipment may be picked up by the renter, delivered via our van service, or shipped by common carrier. The minimum billing period for rentals that are shipped is three days. The renter is responsible for round trip shipping costs. Specialized Communications Corp. can bill you for round trip shipping and include a pre-paid return shipping tag with the shipment. If preferred, the UPS or FedEx account of the renter can be used. Rental equipment can also be delivered within the Washington, DC/Baltimore area on scheduled delivery days. Pickup at Specialized Communications Corp. is available during regular business hours.

 

Rates and Payment:

All prices are per day. A weekend is charged as one day. Payment of the rental fee, applicable taxes and security deposit is required by the start of the rental term. We accept VISA, MasterCard, Discover, or American Express. Credit applications are available upon request and processing generally takes 2 to 4 weeks.

 

Insurance:

Renters of the equipment accept full responsibility for any loss or cost of repairs due to damage while in the renter’s possession. Insurance coverage is the responsibility of the renter. Proof of insurance is required on all rentals. A standard insurance certificate listing Specialized Communications Corp. as loss payee and additional insured must be submitted and approved by Specialized Communications Corp. prior to receiving the rental equipment. If proof of insurance cannot be provided, the renter must provide a deposit for the full replacement value of the equipment.

 

Collateral Deposits:

Deposits are not required from customers with an established credit account with Specialized Communications Corp. A credit card is required as a deposit for customers that do not have an established account; otherwise a cashiers’ check or cash deposit for the full replacement value of the equipment is required. If providing a Certificate of Insurance, a security deposit in the amount of the insurance deductible must be provided. All security deposits will be returned by mail after all equipment has been returned and fully checked out by Specialized Communications Corp. technicians.

 

Loss or Theft:

In the event of a total loss of an item for any reason, or if an item is not returned on or before the agreement expires, the renter will be liable for the full value of the equipment. Rent will be charged on equipment that is lost or stolen until Specialized Communications Corp. is reimbursed for the replacement cost.

 

Additional Charges:

The renter is fully liable for all damages to rental equipment. Equipment must be returned in the same condition as when it was signed out to avoid damage and/or cleaning charges. All cables must be neatly coiled and cleaned to avoid an additional fee. Rent may be charged on damaged equipment until the item can be repaired or replaced. If the renter resides in Maryland, tax at the rate of 6% will be added to the rental invoice.

 

Cancellations:

Cancellations not called in within 24 hours of the scheduled pick-up/ship time will be charged for one day’s rental. Long-term rentals will require 48 hours notice.

 

Equipment Performance:

The renter is expected to understand the operation and limitations of the equipment. Specialized Communications Corp. cannot be responsible when a renter is not capable of successfully operating rental equipment. Failure to understand equipment will not be accepted as reason for non-payment of rental charges. All equipment is tested before it is rented, but in the unlikely event of equipment failure, please notify Specialized Communications Corp. as soon as possible to obtain tech support or replacement equipment.

 

Rental Credit Program:

80% of the rental fee can be used as a credit towards the purchase of new equipment within 30 days of the end of a rental period. Within 60 days, 30% can be applied. Some restrictions may apply.